How To Restore Device Id On Ip Camera

Network setting

Network configuration

How to configure wireless photographic camera network (Android users)

Preparation before configuration:

1. Power on the camera and set the device to hotspot mode. When the (MV+ID) hotspot betoken is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration land

Configuration steps:

ane. Click the "+" push in the upper right corner of the device list -> select [Add Photographic camera]
2. Select [WiFi Smart Camera]
3. Select [AP hotspot connection] and follow the organization prompts to continue operation
four. Select the WiFi that the device needs to configure, and enter the WiFi password -> click [Ostend]
5. Below Android 10: Select the device hotspot, and the mobile phone will automatically start network configuration afterwards connecting to the hotspot
Android 10 and in a higher place: Click [Connect AP spot] or enter the mobile phone system [Settings], select [WLAN], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi later on returning to the app
six. The camera'south vocalism prompts "WiFi connecting – WiFi connected" to betoken that the configuration is successful, and the APP prompts "Completed"

How to configure wireless camera network (IOS users)

Preparation before configuration:

ane. Ability on the camera and set the device to hotspot mode. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration state

Configuration steps:

1. Click the "+" button in the upper correct corner of the device list -> select [Add Photographic camera]
2. Select [WiFi Smart Camera]
3. Select [AP hotspot connexion] and follow the organisation prompts to keep operation
four. The system automatically obtains the currently continued WiFi, enter the WiFi password -> click [Ostend]
5. Click [Connect AP spot] or enter the mobile phone system [Settings], select [Wi-Fi], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera's vox prompts "WiFi connecting – WiFi connected" to indicate that the configuration is successful, and the APP prompts "Completed"

During the configuration procedure, the device vocalization prompts "wifi continued", but the mobile phone doesn't prompt "Completed"

· The device has been successfully continued to the Internet, merely add the connected device to the APP
1. Click the "+" button in the upper right corner of the device listing -> select [Add Photographic camera]
2. Select [WiFi Smart Camera] -> [Add together device ID]
3. Fill in device ID or scan the QR code on device every bit prompted past the organisation -> click [Confirm]
4. APP prompts "Completed"

What if the device fails to connect to WiFi during network configuration

1. The camera tin can only connect to 2.4G frequency WiFi, and does not support 5G frequency WiFi and mixed frequency WiFi, and does not support connecting to the guest network set by the router
2. Please do not exceed the device connection range, try to configure the network over again afterwards the device is closed to the router
3. The WiFi name cannot incorporate Chinese characters, and the WiFi name cannot be set to hide
4. Check whether the router restricts device access
5. If the device fails to receive configuration information or fails to be configured for multiple times, information technology is recommended to use AP hotspot fashion configuration

How to connect a V380 photographic camera with a network cable

1. Cameras with a network port can use a network cable connected to the network, please use a standard eight-core network cablevision to connect the device
2. In that location is no need to configure the network when the device is connected to the network cable. After the network cablevision is plugged in, the network port indicator will be on, and the device with a organization sound volition prompt "WiFi Connecting" -> "WiFi Connected" ways the connectedness is successful
iii. Click the "+" button in the upper correct corner of the device list -> select [Add Camera] -> select [WiFi Smart Camera] -> [Add device ID], follow the arrangement prompts to fill in or scan the device ID -> click [Confirm]

Note: The network cable connection has priority. When the network cable is connected, other connexion methods will be blocked. If you demand to switch to the wireless connection method, please disconnect the network cable first

How to connect 4G camera

1. Delight connect the antenna of the device and insert 4G sim card correctly
ii. Power on the device, and the device voice prompts "Cellular network connecting" -> "Successful connectedness" ways that the connection is successful
3. Click the "+" push button in the upper right corner of the device list -> select [Add together Camera] -> select [4G Smart Camera], scan the lawmaking to add or click [Tin can't find the QR code on the device?] -> [Delight enter device ID] to fill in the device ID

What if 4G camera fails to connect

1. If the device prompts "Dialing timeout, please confirm SIM card status", it ways that the device connectedness has failed
two. Please make sure that the sim card is bachelor and has remaining information
three. Make certain that the device is connected to the antenna and the 4G sim card is inserted correctly
iv. Try to connect the device again where the signal is better

How to connect wifi kit

1. Power on the base of operations station and plug it into the router LAN port
two. Power on the camera that needs to be connected to the WiFi kit, and the camera voice prompts that the connexion is complete
3. Click the "+" button in the upper right corner of the device list -> select [Add Photographic camera] -> select [kit] -> click [Next], browse the QR code of the base station torso and add the photographic camera connected nether the base of operations station to the device list

How to connect the device nether the AP station(connecting without router)

Preparation earlier configuration:

1. Power on the camera and set the device to hotspot fashion. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile telephone, information technology means that the device is in the waiting configuration state

Connection steps:

1. Open up the WiFi list of the mobile phone, connect to the device hotspot (MV+ID), and the "Connected" status nether the hotspot means the connexion is successful
two. Open the APP, press and agree the driblet-downwardly in the blank of the device list to refresh the listing
iii. The device carte du jour appears in the device listing, and the device is successfully added
iv. Click the play push button on the screen, follow the arrangement prompts to set the password, after that, you can practise further operations on the device

Note：
1. To connect the device in the AP hotspot mode, the mobile phone must remain connected to the device hotspot. Please ensure that the mobile phone is within the hotspot connexion range to avoid disconnecting the device
two. Device hotspot ways that the signal from the camera cannot connect to the Internet, and other networked applications cannot exist used when the phone is connected to the hotspot. Please pay attention

Why can't camera connect to 5G frequency WiFi

The departure between 2.4G WiFi and 5G WiFi

ane) 2.4G is a wireless technology. Because its frequency ring is between 2.400GHz and ii.4835GHz, it is referred to as 2.4G wireless technology
2) 5G WiFi refers to the wireless engineering adult based on the IEEE 802.11ac standard. Because the IEEE 802.11ac technology itself works in the 5G Hz frequency band, information technology is as well chosen 5G WiFi

The difference between 5G WiFi and 5G advice network

· The 5G in 5G WiFi refers to the frequency ring of the wireless signal. In the mobile network, the "G" in 4G and 5G refers to the English word "Generation", and 4G refers to the 4th-generation mobile phone mobile communication standard, 5G is the fifth-generation mobile phone mobile advice standard

Why can't the device connect to 5G WiFi

· The WiFi module used by the V380 product only supports connection to 2.4G WiFi, and cannot recognize or connect to 5G WiFi. Therefore, 5G WiFi or mixed-ring WiFi cannot exist used to configure the device network

Networking settings

How to add together the online device to your phone

1. Click the "+" button in the upper right corner of the device list -> select [Add Photographic camera]
2. Select [WiFi Smart Camera] -> [Add device ID]
iii. Make full in or scan the device ID as prompted by the organisation -> click [Ostend]
iv. APP prompts "Completed"

How to gear up static IP

After connecting the device with the mobile phone V380App, click [Settings]-[Device IP] interface setting
requirements in the lower right corner of the device listing screen :
i. IP: set according to the gateway itself
2. Subnet mask: 255.255.255.0
3. Gateway : Ordinarily router IP
4, DNS: By and large router IP

Note: After setting the static IP, the device needs to be powered off and restart in one case to reconnect to the network.

How to connect the device later on changing the router connectedness or modifying WiFi password

· If yous did the following operations
a. Replaced the router
b. Modified WiFi username and password
c. Changed the network configuration information
Please restore the wireless camera to the factory default settings and reconfigure the network

How many devices tin can be added to the device list

→ Theoretically, at that place is no upper limit for the number of device lists
→ Only one device screen can be previewed at the same fourth dimension
→ Long-press the device list under local login to manage devices in batches

What if tin can non add device to the device listing

· If the device can't be added to the device list, or the arrangement prompts "Device already exists" when calculation, and the device can't be constitute in the device list, please try to uninstall the software and reinstall it to add together the device once again

Network connection

How to check the network status of camera

· After the device is added to the device list, you tin view the camera network status in the device window
1. Connecting: it means that the APP is acquiring the device status, and the current condition of the device will be displayed afterward the acquisition is successful
2. Internet offline: indicates that the device is not connected to the Internet, and the APP cannot connect to the device in this state
3. Internet online: indicates that the device is continued to the Internet, and the APP can connect to the device remotely in this country
four. LAN online: it means that the device and the mobile telephone are in the aforementioned local area network. In this country, the camera and the mobile phone are connected bespeak-to-point

APP prompts "Device offline" when information technology connects to the device

LAN offline, Internet offline

1) Please try to restart the camera to confirm that the camera has been started correctly and connected to WiFi
2) Plough off the router AP isolation function
iii) Check whether the mobile phone can be continued to the Net usually, and the APP has obtained the network permission

LAN online, Internet offline

1) Please try to restart the photographic camera and confirm that the camera is already in station mode
2) Cheque whether the router is continued to the Net
3) Check whether the router restricts the device from connecting to the Internet
4) Turn off functions such as router firewall, blacklist, mac address binding, etc.
5) If the above methods fail to solve the trouble, please contact the technician

What to do if the image e'er keeps loading

1. Please endeavor to close the APP and open up it again
2. Please endeavour to power off and restart the camera in one case
three. Please do not exceed the router connection range, try to connect the device shut to the router
4. Please log in to the router background to bank check if there is a restricted device connection

What to do if the epitome freezes when connecting

· Network fluctuation or insufficient mobile phone retention during connection may cause the screen to freeze
1. Please practise non exceed the router connection range, endeavor to connect the device shut to the router
2. Delight try to switch the screen to SD stream preview

Connect Tutorial

What if WiFi can not be connected to the router？

· Please effort to configure the network nearly the router.
· The V380 wireless photographic camera can simply connect ii.4G frequency WiFi signal.
· Practise not use Chinese characters for the router proper name.
· Check whether the router has device connection restrictions.
· Some routers may exist difficult to configure, AP hot spot mode is recommended for the configuration

How to connect a V380 camera with a network cable

→ camera with network interface may use a network cable connected to the network
no configuration is needed–plug in the cable,the low-cal indicator turns on, device with loudspeaker will speak "connecting" –"connected", the camera is connected

Annotation : The network cable connection has priority. When the network cable is continued, other connection methods will be blocked.

How to connect the camera to the router with WiFi smart link?

[Click on "+" in the upper right corner] -> [Delight use Wi-Fi Smart to connect] -> [Enter the WiFi password] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the photographic camera voice prompts "WiFi connected". The device appears in the device listing. Click the device to view the image.

How to switch wireless camera connection manner?

A, switch AP hot spot manner to station way

1, indoor wireless camera:

a) Method one: [Long printing the reset reset button of the tail line for nigh 7s] to restore the device to the factory settings, that is, switch to the station style.

b) Method ii: When the device is connected to the network, in the lower right corner of the V380App device listing screen, set [Setting] – [supplant device network] – [switch the device to routing mode and select the road to make full in the password] – [OK].

2, outdoor wireless camera:
(a) Method one: [Long printing the reset reset button for almost 10s] to restore the device to the factory settings. look until the tail indicator light which flashed quickly turns to constant on, Brusk press the button again,When the tail indicator flashes slowly, the device has been switched to station mode.

(b) Method ii: In the state that the device is connected to the network, in the lower right corner of the V380App device list screen [Settings]-[Change Device Network]-[Switch device to route fashion and select route to fill in password]-[OK].

B, switch station mode to AP hot spot mode

1, indoor wireless photographic camera:

a) Method one: [Long press the reset reset button on the tail line for nigh 7s] to restore the device to factory settings. When the device prompts "waiting for WiFi smart link configuration", press RESET in one case to reset the button. The device prompts "access betoken established, That means the photographic camera is in Hot spot manner already.

b) Method Ii: In the state of the device connected to the network, in the lower right corner of the V380App device list screen [settings] – [supplant device network] – [switch device to AP fashion] – [OK].

2, outdoor wireless photographic camera:

(a) Method i: [Long printing the reset reset button for about 10s] . Press the RESET push button for ten seconds to reset the device to the manufacturing plant settings. The tail light indicator which flashed rapidly turned to constant on，it ways the camera is in hot spot mode.

(b) Method 2: When the device is connected to the network, in the lower correct corner of the V380App device listing screen, set [Setting] – [Modify Device Network] – [Switch Device to AP Mode] – [OK].

How to use the ap hotspot configuration to connect the camera into the route?

1. Android user: Click [+] in the upper right corner -> [Admission-Point established] -> [Select device] -> [Select the route to exist connected and enter the route password] -> [Click OK] After successful connection,

The camera will testify a prompt "WIFI connexion completed", the device list appears on the device -> [Click on the device to view the paradigm]

ii. Ios user: enter the telephone to set the connection [device hotspot (hot spot at the beginning of the MV)] -> [click the "+" in the upper correct corner -> [hotspot is established] -> [select the route to connect and enter the route password] – > [Click OK] .

Afterwards the connection is successful, the camera volition prompt "WIFI connection completed".

Networking problems

Which protocols are supported past the wireless camera

→ The protocols supported past the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Merely Anyka and GM support the ONVIF protocol. Other solutions practise non back up ONVIF protocol can not connect to NVR
2. Anyka 2505 version, GM 3505 firmware does not open RTSP protocol, if yous need to connect NVR please contact the technician to provide upgrade package to open up RTSP

Device can not be added to the device list

·If the device tin can not exist added to the device list, or the system prompts "The device already exists" when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall information technology.

How far is the hotspot manner connection range?

→ The general connexion distance is 10 to xv meters, depending on the use of a certain deviation, can exist farther in a open empty infinite

Tin't see the image after modifying the routing countersign or changing the router

Subsequently changing the routing name, password, or changing the router, the network data has changed and the wireless camera needs to exist reset to the manufacturing plant and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

During the configuration process, the device voice prompt "wifi connected", simply the mobile phone prompts "device connexion timeout"

Method one: Co-ordinate to the voice prompt "wifi connected"
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device will show up in the device list, click [Adjacent] if the App can not find any new devices automatically, the folio turns to device manual adding page automatically, input or scan device ID [Add], the system jumps to the device list, the newly added device is displayed in the device list offset

Method 2: Add LAN (Merely if the camera and the mobile phone are connected to the same network)
→ Return to the [Device Listing] interface
→ pull down the screen to refresh the device list
→ The system automatically searches for the LAN device and so adds the device to exist displayed in the device list outset

Can not discover Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot style.

1) the device will be in hot spot mode afterwards the camera speaks"admission point established"

2) Outdoor all in one devices volition right be in hot spot mode subsequently mill reset, the tail indicator light of outdoor all in i devices without Internet port volition be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is non connected with Net wire,if it is connected with a wire, other means of connection will exist screened.

• Endeavor change telephone connexion or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the higher up works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways]
three, after entering the ID and password [OK add], the arrangement jumps to the device Listing, the newly added device is displayed in the first place in the device list.

Method ii: Local Area Network Addition (Only if the camera and the mobile phone are continued to the same network)
i. Open the Device List screen, Pull downwards the screen to refresh the device list.
ii. The system automatically searches for the LAN device and automatically adds the device display. In the first place of the device listing , successful calculation, the preview needs to enter the correct access countersign (as shown below)

3, the device's first networked device password is empty, need to gear up a password

Source: https://v380.org/network-setting/

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